Your adventures.
Your information.

When you request an invitation

We store your name, email address, optional game, consent, and the request’s review status so the ScrapLink owner can review and contact you about alpha access. Requests are private, reviewed manually, and do not create an account or guarantee an invitation. Request records expire after 90 days, with automated cleanup. We do not use this form to enroll you in a marketing newsletter.

To withdraw a request or ask for deletion, email support@scrap-link.com from the address you used. Request data may also exist temporarily in infrastructure backups.

Your companion memories stay on your PC

Conversation and relationship memories, Journey plans, and recorded Journey outcomes are stored locally and separated by ScrapLink account and companion. Settings belong to your Windows profile. Older memories without a verified owner remain available for explicit review and import. Local files remain accessible to anyone with access to that Windows profile.

Use the app’s memory and Journey controls to review, correct, or delete saved information. With relationship memory enabled, relevant context can be included when you ask the online assistant for help. Turning it off stops automatic Journey context use; you can still manage your plans manually. Journey playbooks export only the plan fields and steps you select, with private outcomes and recap notes excluded. Review the preview before saving a file to share.

You choose when screen awareness runs

Manual screen help sends a current game-window image after consent. Automatic awareness has a separate control that you can pause. Muting speech does not pause screen awareness.

Raw screenshots and microphone audio are not written into player memory or shared game knowledge. Observations derived from the screen can be saved as text under the app’s memory controls.

Online features send the information they need

After initial voice setup, normal speech and transcription can run on your PC. Online conversation and research can send your question, speech transcript, relevant context, research query, and any permitted screenshot to the services that answer the request. Optional hosted voice uses an online voice service.

Current services include OpenAI for hosted AI and voice, Render for the ScrapLink service, and OpenAI Sites and Cloudflare for the website and protected downloads. Public web sources are used for game research. Provider processing and backup retention can differ; this alpha does not promise that all provider-side copies disappear immediately.

Accounts and social content use the ScrapLink service

The service stores account and session records, friendships, game-room memberships, messages and attachments, Feed posts and media, comments and reactions, saved posts, events, blocks, reports, and usage records. Visibility depends on the feature and its access controls.

Shared game chats can be read by signed-in ScrapLink players who join that room. Private game chats require an invitation and acceptance. Invited members must remain unblocked friends of the room owner.

Hosted game-chat history is available for up to 14 days, with older messages removed sooner in busy rooms or when storage limits are reached. Reports can retain a message excerpt for safety review. Moderation records and infrastructure backups have separate retention and may remain after chat messages are removed.

Direct messages, game chats, and Crew voice are not end-to-end encrypted. Crew voice uses a short-lived in-memory relay; its audio frames are not written to the service database by the current implementation. Avoid sharing sensitive information in the alpha.

Support requests and staff access

When you contact us through the support page, the service stores your request, replies, category, status, and assignment. The owner and authorized support staff can read what you submit. This workspace does not give staff access to private companion conversations. Please share only what is needed and never include passwords or payment card details.

The owner can view recorded AI usage and estimated cost per account. These are usage records, not companion conversation transcripts. Staff access changes and support actions are logged without reply contents. Requests remain until account deletion; action records can retain non-content references, and separate backups may remain.

Sign-in uses a protected session

Credentials travel over HTTPS. The service stores salted password hashes. The website uses a protected session cookie for sign-in, and the Windows app protects its saved session with Windows security. Signing out clears the browser session and requests its revocation.

Account deletion and local deletion are separate

The app supports account-data export, sign-out, session revocation, and password-confirmed account deletion. Account deletion removes associated records from the primary service database. It does not automatically clear local settings or memories on your PC; use the local memory controls separately.

Local data generally remains until you delete it. Service records generally remain until account deletion or an applicable cleanup. Separate backups and provider-held processing records may remain after deletion from the primary service.

Questions, feedback, or a privacy request?

This alpha is for adults aged 18 or older. Contact ArcCipher, the creator of ScrapLink, at support@scrap-link.com for invitation, support, safety, or privacy questions. Please do not include passwords or private invite codes.

If the alpha’s data practices change, we’ll update this page to reflect them.